Your Patient’s Care

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The Potera Patient Journey

At Protera Specialty Pharmacy, the patient always comes first. Having the right medications and services is a great baseline; we also provide unparalleled education about the importance of the chosen therapy condition and of adherence to therapy. We know that a customized and supportive patient journey is key to both patient satisfaction and health.

Initiation of Care

  • Benefits investigation
  • Coordination with prescribers
  • PA Support and coordination
  • Speed to therapy

Engagement

  • Proactive outreach
  • Clinical education
  • Access solutions
  • 340B optimization

Support

  • Care management
  • Coaching
  • 24/7 availability
  • Center of Excellence

Center of Excellence

  • Adherence monitoring (PDC/MPR)
  • Clinical education
  • Multi-channel outreach
  • Reduced turnaround time

As a prescriber

You know that a general approach isn’t enough for the complex conditions that require specialty medications. Each condition requires specific clinical knowledge and patient education to ensure the best patient outcome. That’s why we’ve developed individual Centers of Excellence with dedicated clinical staff focusing on these specific conditions.